Listen first, sale later.

Many of us have had trouble closing a sale. Many times, our customers seem interested in what we have to offer. But why can’t the sale be closed? Today we are going to talk about a good technique called persuading customers, which can be done by listening first before selling. How about it? Let’s read.

1. Listen to the true needs of customers. Of course, all products and services are produced to meet or solve some problem for people. But sometimes what customers are interested in may not benefit 100% from the product. Sometimes customers come up with other arguments that may not always be directly addressed to us. For example, after-sales care or a popular problem is a matter of price. We therefore need to find the true needs of our customers. from listening to what the customer has to say to meeting first so we can solve problems for customers. or sell products to customers on the spot.

2. Listen to the problems that customers have to face. Continuing from Point One When we discover a problem that makes customers want our products and services in order to solve it, we need to listen and analyze information from customers’ inquiries clearly. If you don’t understand or have doubts, ask customers directly. Don’t assume because many times we face customers. We tend to accidentally stuff an offer or something that the customer doesn’t really want, thus closing the sale. It doesn’t end there.

3. Offer benefits that answer the question in terms of value. When we listen to the above two verses, we will be able to answer the customer’s needs with the value of the product itself. or value in terms of investment convenience that if customers decide to buy today, the problems that they face will be gone. from our products or services

4. Don’t be too hasty to sell. When we reach a certain point, experience tells us that the customer is ready to buy. or have the attitude of wanting to own our products enough. Moreover, some words, for example, if you have already used them, can resolve those concerns. It’s a simple sentence, but the customer can imagine the result. might be able to close the sale better. Just tell me that today I lose anything, get anything, or just bother customers.

Hope these techniques are more or less helpful to everyone. See you again in the next article.